Effective Date: January 1, 2026
Hamilton Roofers ("we," "us," or "our") is committed to protecting the privacy of visitors to our website roofershamiltonontario.site ("the Site"). This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our Site or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you fill out forms on our Site, including:
- Full name
- Phone number
- Email address
- Property address
- Service type requested
- Project details and descriptions you provide
We may also automatically collect certain technical information when you visit our Site, including your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through standard web server logs and analytics tools.
How We Use Your Information
We use the personal information you provide for the following purposes:
- To respond to your inquiries and quote requests
- To schedule consultations, inspections, and roofing services
- To communicate with you about your roofing project
- To improve our website and services
- To comply with legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Information Sharing
We may share your information with trusted third parties only as necessary to provide our services, including:
- Service providers who assist with form processing and data storage (such as Google Workspace)
- Analytics services that help us understand website usage
- Legal authorities when required by law or to protect our rights
All third-party service providers are required to protect your information and use it only for the purposes for which it was shared.
Data Storage and Security
Your personal information is stored securely using industry-standard security measures. Form submissions are transmitted using encrypted connections and stored in secure, access-controlled systems. While we take reasonable steps to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our Site may use cookies and similar tracking technologies to improve your browsing experience and to analyze website traffic. Cookies are small text files stored on your device that help us understand how visitors use our Site. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of the Site.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Your Rights
Under Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for the collection and use of your information
To exercise any of these rights, please contact us using the information provided below.
Children's Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Hamilton Roofers
412 King Street East, Hamilton, ON L8N 1C6
Phone: (226) 212-7268
Email: info@roofershamiltonontario.site